This comprehensive two-day Higher Executive Officer/Grade 7 Core Skills programme is designed in alignment with the competency model as specified by the Public Appointment Service.
The programme will enable attendees to understand their role, including team leadership, analysis and decision-making and interpersonal and communication skills. Developing these skills can help to ensure the delivery of the organisations goals and efficient policy implementation.
People management and team leadership ideologies and scenarios will be used throughout the programme, as a means of developing skills in motivating, driving performance and delivering results. The course will explore subject areas demonstrating the importance of communication skills in delivering results. It gives participants the tools to develop the core skills needed to excel in this role.
Participants will gain clarity on the role within the provision of the Public Service and the importance of managing teams to deliver quality customer service. It will also ensure that attendees are equipped with the skills required to implement the PMDS successfully.
Participants will be asked to complete a pre-programme self-evaluation. This will enable learners to identify and analyse their own core areas of competence, as well as their learning expectations of the course. It will also encourage participants to contemplate the learning opportunity and how it will benefit them before attending, helping to clarify their own commitment to their role.