Management and Professional Development: managing cases and investigations, and the role of mediation

Sile O’Donnell, FCIPD

This session at Public Affairs Ireland’s upcoming CPD Compliance event, taking place on Friday September 28th will help participants to understand the importance of managing key HR and employee relations issues in order to improve organisational effectiveness. It will focus in particular on the importance of implementing fair procedures and best practice in the management of cases and investigations.  For example, it is estimated that 80% of employers are unsuccessful in defending unfair dismissal complaints in third party hearings because of a failure to demonstrate that fair procedures were followed. This session will look at practical ways in which such negative outcomes can be reduced. Sile will explore disciplinary, grievance and dignity at work issues and processes, using real case studies to enhance the learning experience for participants. She will focus on how cases can be managed proactively, from initial conflict stage to third party resolution, to ensure procedural fairness and positive outcomes.  Recent policy developments in the public sector and their implications for managing disciplinary cases will be highlighted, in particular the right of legal representation and cross-examination in serious misconduct cases. Sile will also explore how alternative dispute resolution methods such as mediation can be used to improve employee relations and reduce workplace conflict.

Sile O’Donnell is a HR and Training Consultant and an Adjunct Assistant Professor in HRM and Organisational Behaviour in Trinity College Dublin. Prior to setting up her own consultancy Sile held numerous senior HR roles in the public sector including Director of HR in the Eastern Regional Health Authority and Assistant National Director of HR in the HSE.

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CPDcon.pai.ie

It is the first port-of-call for new information about this exciting event. This includes speaker biographies and commentary in the lead up to the event, as well as pictures and reports following it.