Conducting Effective Workplace Investigations

About our Workplace Investigations workshop

Readers access information differently online – they tend to scan websites instead of reading – so your writing needs to be different. It needs to be shorter, sharper and easily accessible for impatient “information foragers”.

The aim of this workshop is to help participants to write web content that is clear, concise, well-structured and user-friendly. An experienced writer and editor will show participants how to ensure the messages in their website are delivered effectively and persuasively to the target audience.

Attendees will be asked to provide details of their website in advance.

Learning Outcomes

At the end of the workshop, those who have attendee will understand

What assertiveness is
The four styles of communication: passive, aggressive, passive-aggressive and assertive
The role of assertiveness in conflict resolution
How to deal with criticism and use feedback positively
Creating positive self-talk