About our Managing Underperformance Workshop


The overall productivity and effectiveness of an organisation is no greater than the sum of the performance levels of those working within it. Individuals who fail to achieve objectives reduce the organisation’s chances of meeting its larger goals. Rules and sanctions may, very occasionally, be necessary to deal with underperformance. However, in a lot of cases, informal solutions are more likely to be more useful, particularly in a public sector context. Open and free lines of communication are essential to a team and workplace where employees are happy, and productive.

This workshop uses both exploration of theory and hands-on interactive sessions between attendees and trainers to help attendees develop the skills needed to effectively deal with staff who are underperforming.

By the end of this workshop, attendees will have learned:

  • What underperformance is;
  • The four main causes of underperformance;
  • How to identify which of the above is the cause of an individual’s underperformance;
  • What informal solutions can help solve the problem; and
  • How to apply these principles to real-life situations.

This workshop is specially geared to anyone in the public sector with responsibility for supervising staff who feel that members of their team are underperforming and who are looking for new approaches to tackling the problem.

Click here to register your interest for upcoming dates

Did you know?


PAI offer all of our courses as In-House programmes. For more information, see our page on In-House Training.