About our Managing Difficult Staff workshop

In most environment, there is potential for conflict. When pressure is on a workforce to produce more with less resources, the chances of conflict are higher. Understanding why conflict occurs, and how to deal with it when it does, is a vital skill for anyone in a management position. Personal issues can also contribute to a negative attitude in the workplace. Identifying the root cause of the tension or conflict is the first step to creating a workplace that is open, friendly and professional.

This workshop focuses on providing you with approaches that you can use when faced with managing a difficult member of staff. It will help you to turn a difficult situation around and to take action in a timely manner. It will help you deal with conflict situations, understand your role in managing conflict and how you can mediate conflict within a team.

Learning Outcomes

Topics for discussion will include:

National and International level of guiding, mentoring, and developing High Performance Teams and Organisations.

Register your interest.

To register your interest in upcoming cohorts of this programme, email info@pai.ie

For further information on having this course delivered inhouse, either online or in-person, email inhousetraining@pai.ie

Upcoming Dates

There are no upcoming events!



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