In situations where staff are engaged in the design and delivery of services to the public, as was specifically pinpointed by the recent Taskforce report, Project Management is an area in which staff should be given specialist training. However, many project management training courses are pitched at too high a level and don’t teach the participants how to actually define crystal-clear requirements, determine a concise scope, or how to implement to meet customer needs.
We all know that business writing must be polished and professional at all times, but the challenge lies in avoiding errors and inconsistencies in grammar, spelling and punctuation. Information must be correct, clear, and concise and must communicate the intended message.
This seminar will look at the impact of the NEW Provisions of the Data Sharing and Governance Act 2019 for public bodies and how they can share personal data in the context of providing public services and how they can ensure the safe and transparent handling of that data.
The workshop is designed to advise and assist participants in dealing with difficult and challenging behaviours through effective efficient interactions. Our trainer will equip participants with the skills to effectively deal with these types of situations while identifying easily transferable skills to the workplace.
This half-day course will provide employees of public bodies with an understanding of the essential principles underlying Irish freedom of information legislation.
What this Seminar will Cover With ever evolving technologies, moving to new information systems and a move to remote and hybrid working, the cybersecurity threat landscape is growing and increasing and can create a highly negative impact on organisations. A cyber attack is an intentional and malicious effort on [...]
The gender pay gap is the difference in the average hourly wage of men and women across a workforce. The Gender Pay Gap Information Act 2021 requires organisations to report on their hourly gender pay gap across a range of metrics.
The aim of this course is to provide public servants with the information, knowledge and competencies in the area of public law so that they have the ability to fulfil their roles and securing an accredited qualification following a condensed and focused course. The course will take a practical approach, focusing on the key legal principles, but applying them to everyday situations. Delegate participation and interaction will be encouraged by way of group exercises and discussion.
A key skill required of many people, including those working in or newly introduced to a financial role, is the ability to understand key financial statements. All organisations produce some form of financial statements, and most people will, at some point in their careers, have a need to be able to read and understand these.
Are you applying for a promotion or a new role in the public sector? If so, you will be interested in attending a one-to-one interview coaching session.