In situations where staff are engaged in the design and delivery of services to the public, as was specifically pinpointed by the recent Taskforce report, Project Management is an area in which staff should be given specialist training. However, many project management training courses are pitched at too high a level and don’t teach the participants how to actually define crystal-clear requirements, determine a concise scope, or how to implement to meet customer needs.
Negotiation tactics and skills can be built through practice. Managing and delivering significant changes in work organisation, working practices, new technology, or staffing levels often rests on the ability of managers to secure agreements through negotiations with trade unions.
This online Pre-Retirement Planning course will provide you with the information and support you need to look to the future with confidence.
Course Overview Gain the foundational knowledge you need to award and monitor your grants and cooperative agreements effectively from pre-award through to project closeout. This 3-day online course is designed for employees of Government bodies that award and/or oversee grants and cooperative agreements, including grants management specialists, grants officials, [...]
This one day practical Conflict Resolution and Mediation Skills workshop will focus both on managing and mediating conflict and will equip attendees with the skills and knowledge necessary to help them manage and positively engage with situations requiring them to both deal with conflict but also be an effective mediator.
This half-day course will provide employees of public bodies with an understanding of the essential principles underlying Irish freedom of information legislation.
This seminar is a must attend for anyone in the public sector who has to either manage or participate in a project, both onsite and in a virtual or remote environment and wants to become an expert in project management.
The workshop is designed to advise and assist participants in dealing with difficult and challenging behaviours through effective efficient interactions. Our trainer will equip participants with the skills to effectively deal with these types of situations while identifying easily transferable skills to the workplace.
We all know that business writing must be polished and professional at all times, but the challenge lies in avoiding errors and inconsistencies in grammar, spelling and punctuation. Information must be correct, clear, and concise and must communicate the intended message.
This 3 day course will provide public sector employees with the essential knowledge and skills in public financial procedures and control. It will build skills and competence in important and essential aspects of financial management.
This half day seminar, led by one of PAI's expert legal trainers, will explore the existing statutory legal family leave entitlements in the workplace, including legislation allowing family leave entitlements for a relevant parent and what the statutory duties of the employer are when it comes to employee leave.
This course is a must for anyone who has to run or participate in a project and wants to become an expert in the fundamentals of project management.
This course will examine corporate governance in a public sector context. The aim of this course is to provide grounding on the principles of good public sector corporate governance. These relate to transparency, accountability, responsibility, leadership, integrity and commitment.
This Core Skills programme is highly interactive and it focuses on developing core AP competencies through a range of diverse and engaging training methods.
The aim of this seminar is to provide a clear and comprehensive understanding for delegates on the composition and dimensions of the European Union, including the various institutions that make up the EU framework.
This masterclass has been designed to cater for our clients busy schedules and offers participants a unique opportunity to connect with peers across a range of public sector organisations nationwide and will enable you to understand the do’s and don’ts and how to achieve the results you want without the frustration and loss of energy.
Legal professional privilege protects all communications that occur between a professional legal adviser and their client from being disclosed without the permission of the client.
The Act will, among other things, require public sector employers and prescribed persons to revise and update their procedures and channels for receiving protected disclosures. In particular, the Act requires that protected disclosures be acknowledged and diligently followed-up on and that feedback be given to the reporting person. The new guidance is intended to support public bodies in meeting their obligations in this regard.
This highly practical one day workshop will give managers and staff the skills and confidence to write successfully in plain English – and to prepare for the new rules. We have successfully delivered this course to managers and staff in many government departments and agencies – focusing on web content, letters, emails, guidelines, leaflets and reports.
Discovery is a pre-trial process that involves each party disclosing the existence of all documents and inspection of relevant documents that are relevant to legal proceedings. It is the formal process of exchanging information between the parties about the witnesses and evidence they will present at trial.
Environmental, social and governance (ESG) is a set of standards for how a company operates in regard to the planet and its people. ESG continues to remain at the top of the global agenda because socially conscious investors now use ESG criteria to screen potential investments.
The benefits of maximising and developing team performance range from improved productivity and decision-making, to increased employee engagement and a more agile response to ever-changing market demands. Strong leadership within a team is pivotal in guiding and energising its members towards a shared objective and it also provides direction, enforces accountability and cultivates a positive organisational culture.
This course aims to equip Freedom of Information (FOI) officers with the skills, knowledge and competencies to be able to fulfil their role by taking a pragmatic approach and focusing on practical FOI tasks and essential law, rules and guidelines, as opposed to theory.