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Certificate in Project Management

In situations where staff are engaged in the design and delivery of services to the public, as was specifically pinpointed by the recent Taskforce report, Project Management is an area in which staff should be given specialist training. However, many project management training courses are pitched at too high a level and don’t teach the participants how to actually define crystal-clear requirements, determine a concise scope, or how to implement to meet customer needs.

Proofreading Skills – Half-Day Workshop

Public Affairs Ireland – Online Programme This event is being delivered live and online.

We all know that business writing must be polished and professional at all times, but the challenge lies in avoiding errors and inconsistencies in grammar, spelling and punctuation. Information must be correct, clear, and concise and must communicate the intended message.

€295.00

Update Series – Data Sharing and Governance Act 2019 & GDPR

Public Affairs Ireland – Online Programme This event is being delivered live and online.

This seminar will look at the impact of the NEW Provisions of the Data Sharing and Governance Act 2019 for public bodies and how they can share personal data in the context of providing public services and how they can ensure the safe and transparent handling of that data.

€325.00

Dealing with Difficult Customers and Disruptive/Aggressive Behaviours

Public Affairs Ireland – Online Programme This event is being delivered live and online.

The workshop is designed to advise and assist participants in dealing with difficult and challenging behaviours through effective efficient interactions. Our trainer will equip participants with the skills to effectively deal with these types of situations while identifying easily transferable skills to the workplace.

€425.00

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