ILM Certificate in Leadership – 3 day course

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Please note: Day 2 of this programme will take place in person in a Dublin 2 venue to allow for additional engagement and initial peer learning. The remainder of the course will be delivered online.



“The course was well delivered by an engaging lead. The theory and individual analysis were well balanced.”
Mick Long

“Ashley was a very good speaker and clearly very knowledgeable.”
Hilkka Becker
International Protection Appeals Tribunal


About the course

What does it take to be a good leader and manager in public sector organisations? It is often said that good leaders are made and not born, and that leadership skills are acquired through identifying your own leadership styles and adapting them to the situation and people involved in your workplace. Formal training programmes in leadership provide a learning structure within which to develop an understanding of the principles of leadership and identify areas in which individuals need to concentrate their development effort to be excellent leaders and managers.

This Certificate in Leadership is a qualification exploring roles and theories, winning and maintaining commitment, setting and communicating direction. Attendees will be given a thorough grounding in the Myers Briggs Type Indicator (MBTI). This instrument is the most widely-used framework for providing insights and understanding of individual preferences that may drive specific workplace behaviours. It is particularly useful for those who do not have the opportunity to engage actively in leadership but who are preparing to do so, or for those employed in a leadership role and are keen to underpin their practice with a clearer knowledge of the principles of leadership.


Learning Outcomes

At the end of the course, attendees will have acquired an understanding of developing and leading teams and their own leadership capability.

Through the course, attendees will:

  • Assess and develop their own ability to motivate others and build commitment to their organisation’s values and goals;
  • Assess the effect the prevailing leadership styles have on behaviour and performance in their organisation;
  • Develop an in-depth understanding of their own personality and how it influences their behaviour at work across a range of contexts and situations;
  • Develop their ability to communicate their organisation’s values and goals to others;
  • Develop their own ability to use different leadership styles, as appropriate to the situation and people involved;
  • Identify and improve on the factors shaping levels of motivation and commitment;
  • Improve and develop their personal leadership and management skills for the public sector workplace; and
  • Use the Myers Briggs Type Indicator (MBTI) to focus on the likely strengths and positive qualities of different personality styles.


Intended Audience

The intended audience is public sector employees who in the course of their work are expected to perform a leadership role. Delegates have been from the civil service, state agencies and bodies, universities and local authorities. They are usually head of a function, a manager, director or senior executive (typically equivalent to HEO, AP, PO grades in the civil service). It is also of value and interest to specialists, officers and officials at all grades who are preparing to take on leadership roles and who wish to progress their careers.



Delegates will receive ILM accreditation and certification on successful completion of the course including attendance and assessment


Course Tutor


UCD Smurfit Business School.
Picture by Shane O’Neill, Coalesce.



Our trainer, Ashley Hughes, is a driven professional with 25 years’ experience in the People Development arena working across public, private and voluntary sectors.  She has exemplary learning and development credentials offering a proven track record of success in the design and delivery of engaging learning programmes. Ashley’s specialities include soft-skill training, personality profiling workshops, leadership development, organisational effectiveness, building high performance teams, managing virtual teams, managing change and creating enabling organisational cultures.

Ashley has worked with Public Affairs Ireland for over 15 years and is the programme designer and leader for the ILM accredited Certificate in Leadership programme. As a qualified Myers Briggs Type Indicator (MBTI) Practitioner, Ashley runs personality profiling workshops to raise individual self-awareness and enhance team collaboration. She attended Yale School of Management, New Haven, Connecticut, where she studied the management of virtual teams and the behavioural science of management. The insights gained have equipped her with the knowledge and skills to support people now working in virtual environments.

Ashley has also designed bespoke programmes to address specific client needs across the Public Sector.

She holds an M.Sc in Management from Trinity College and is a HETAC qualified Master Trainer. She has practitioner qualifications in MBTI and  Blanchard Situational Leadership. She has lectured in leadership at MBA level for the past 15 years at Michael Smurfit Graduate Business School.

Ashley is also certified in Unconscious Bias and Cultural Intelligence from the Cultural Intelligence Center in Michigan.





Tailored Training

All of our open programmes can also be run on an in-house basis. For more information, see our page on In-House Training.




Dates and Times

Monday 13th Feb 2023 – online

Monday 20th Feb 2023 – In person 

Thursday 23rd Feb 2023 – online

9:30am – 4:00pm

Price: €1,650




Multiple Delegate Discount

3+ Delegates – 5% Discount
5+ Delegates – 10% Discount
10+ Delegates – 20% Discount

To avail of our multiple delegate discount for 3 or more delegates, you must email with the name and details of all those you wish to book. All those you wish to book on must be booked at the same time.

For 1 or 2 attendees, manually enter in the number of tickets you wish to purchase below.


The numbers below include tickets for this event already in your cart. Clicking "Get Tickets" will allow you to edit any existing attendee information as well as change ticket quantities.
ILM Certificate in Leadership - February 2023

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