Past Events › Professional Effectiveness

Dealing with Difficult and Disruptive Behaviour

PAI Online Zoom

The workshop is designed to advise and assist participants in dealing with difficult and challenging behaviours through effective efficient interactions. Our trainer will equip participants with the skills to effectively deal with these types of situations while identifying easily transferable skills to the workplace.


Plain English for the Public Sector **SOLD OUT** NEW DATE SEPT 25TH AVAILABLE NOW FOR BOOKING

PAI Online Zoom

This highly practical one day workshop will give managers and staff the skills and confidence to write successfully in plain English – and to prepare for the new rules. We have successfully delivered this course to managers and staff in many government departments and agencies –  focusing on web content, letters, emails, guidelines, leaflets and reports.