The workshop is designed to advise and assist participants in dealing with difficult and challenging behaviours through effective efficient interactions. Our trainer will equip participants with the skills to effectively deal with these types of situations while identifying easily transferable skills to the workplace.
This one day practical Conflict Resolution and Mediation Skills workshop will focus both on managing and mediating conflict and will equip attendees with the skills and knowledge necessary to help them manage and positively engage with situations requiring them to both deal with conflict but also be an effective mediator.
The aim of this half day seminar is to give participants a platform to explore how they manage their time. It will give an appreciation of how time, when proactively managed, can be used to achieve personal and organisational objectives more efficiently and effectively.
This half day online seminar will equip attendees with the tools necessary to effectively plan for and approach difficult conversations with confidence so they can achieve the most positive outcomes.