About Public Affairs Ireland (PAI)

PAI is the trusted provider of specialist professional learning and development for the Public and Private Sector.

Our Values

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About Us

Established in 2002, PAI has been a pioneering force in professional learning and development. With a rich history spanning over two decades, we have emerged as the trusted partner for organisations across diverse sectors, including the public sector, civil service, commercial semi-states, private enterprises, and not-for-profits.

Our strength lies in our ability to customise and evolve our programmes to meet the evolving needs of our clients. Backed by a diverse panel of industry experts, we ensure that our learning and development events remain pertinent and consistently contribute to our clients’ strategic objectives.

At PAI, our commitment to excellence has earned us multiple awards, particularly for our specialized training services tailored for the public sector. Our business strategy revolves around designing award-winning professional training programs that cater specifically to the unique challenges and requirements of our public sector clientele.

Led by a dedicated team, we are driven by a passion for delivering industry-relevant training events that empower our clients to excel in their respective fields. With a focus on innovation, adaptability, and client satisfaction, we continue to set benchmarks in the field of professional learning and development.

#Team A leadership team with vision

Our mission at PAI is to foster and advance a culture of continuous, lifelong learning within organisations nationwide. Rooted in a public interest philosophy, we recognise the continuous demand for organisations to attain value for money while enhancing productivity, efficiency, and effectiveness. We are dedicated to inspiring and cultivating excellence across our customer base.

We believe in the transformative power of training, viewing it as an ongoing endeavour that yields tangible results when coupled with targeted initiatives. Employing theories and models grounded in academic rigor, we meticulously design, develop, deliver, and assess the value of each professional learning event we offer.

Central to our approach is the implementation of a comprehensive training audit system for all PAI training events and programmes. This system ensures the delivery of high-quality products tailored to meet learners’ needs, while simultaneously supporting client organisations in realising the practical impact of their learning investments.

By providing a measurable mark of achievement, our audit system enables clients to assess their return on investment while empowering learners to track and measure their continuous development journey. At PAI, we are committed to facilitating meaningful learning experiences that drive organisational growth and individual advancement.

Online

A tution content & Resources Online Delivered

Face to Face

A tuition content & Resources are taught in person

Blended

Blended study is a mix of face-to-face tuition and online interaction

Tailored

In-house programmes specifically designed and tailored for you

E Learning

On-Demand pre-recorded, training that can be studied anywhere anytime

L&D Consultation

Welcome to PAI’s L&D Consultation Service, where excellence meets customisation.

Understanding the intricate and diverse nature of work, particularly the unique remit of the public sector, is paramount to our approach. Leveraging our extensive network of specialist industry experts, we ensure that our training programmes are precisely aligned with your organisation’s needs. This enables us not only to meet but to exceed your expectations in terms of topic alignment, understanding, and learning outcomes.

Our specialised, high-quality, and multi-disciplinary training programmes are designed to meet the diverse needs of organisations across sectors. Additionally, we offer bespoke training programmes tailored specifically to your organisation’s requirements.

At PAI, we understand that one size does not fit all when it comes to training. That’s why our dedicated client consultation service is here to support you. Through a comprehensive Training Needs Analysis (TNA), we delve deep into your organisation’s unique challenges, goals, and requirements. This analysis serves as the foundation for crafting a customised, made-to-measure training plans that precisely addresses your needs and objectives.

With PAI’s L&D Consultation Service, you can expect nothing less than tailored excellence, designed to propel your organisation towards its goals.

Our Training Card

PAI is delighted to introduce our training card options, designed to provide unparalleled convenience and value for our clients. With the purchase of our training cards, clients not only enjoy a 10% credit on their investment, ensuring exceptional value for money, but also benefit from a streamlined payment process. By consolidating training fees onto a single card, we eliminate the need for multiple transactions, saving our clients valuable time and hassle. With PAI’s training cards, accessing our professional training programmes has never been easier or more cost-effective.

Leading Edge Insights

Our expert insights on topical industry challenges inform the design of our training programmes, providing our clients with industry-ready updates seminars, conferences, and monthly publications (the PAI Review Newsletter), which feature article contributions by many of the country’s leading figures in their sector. Every year, PAI also organises and hosts national conferences.

Accreditation & Validation

We operate as an academic institute and provide training courses to a range of clients throughout the year. All our training programmes are Continuous Professional Development (CPD) aligned and students will receive their CPD certificate following the successful completion of the training programme. 

Our larger certificate programmes are accredited by a range of different bodies including Quality and Qualifications Ireland (QQI), the Institute of Leadership and Management (ILM) and the Institute of Commercial Management (ICM).

Quality Assurance

PAI is an accredited training provider and as such complies with quality standards and procedures by a range of accreditation bodies.  Quality is an essential part of PAI’s positioning in a competitive learning and development market. We believe that the quality and relevance of our courses are our unique selling points.

Universal Learning Design

We embed universal learning design throughout our programme designs. Universal Learning Design (ULD) is an inclusive approach to education that aims to create flexible learning environments and instructional strategies that can be accessed and effectively utilised by diverse learners, regardless of their abilities, backgrounds or learning styles.

#Testimonial What Our Client Says

Discover how to anticipate and adapt to the latest trends and digital

Samantha McNulty Department of Social Protection

The 1st 2 days were great to meet the other people that were on my team on Assessment day. Quigg and Golden speakers were Brilliant

Rebecca O Kelly Pobal

A very helpful and clear course that provides practical tips for using plain English and improving your communication skills.

Maire Mairead Ni Bhiadha TG4

he first two days in Dublin with David and the whole group - I found it much easier to focus and follow the training. It was great to be able to talk with the other participants and hear about their work. It was two of the best days I've ever had on a professional course like this. It would be great if the course could close with two days like this also before the exams. Also, the PAI team themselves are extremely helpful and efficient. I was never worried to make contact with any problem I had, and it would be dealt with swiftly

Noel Boland TU Dublin

Insight into the world of public procurement.